The unified communications party has begun: Here’s why you need to buy a ticket

The rise of the digital workforce is another of the trends pushing unified communications into the forefront this year. Approximately 50% of the UK workforce are expected to work remotely by 2020, and that number is bound to increase as companies discover the productivity and efficiency benefits offered by a remote working environment.

Unified communications help to support the digital workforce by allowing people in a business to communicate anytime, anywhere. Through UC, companies can give their employees access to the same productivity tools, the same security, and the same experience regardless of where they’re located or which device they might be using. As workplace environment continues to shift, unified communication is the solution empowering these new, digital workers.

Opening the door for collaboration

Finally, collaboration tools are quickly becoming an essential component within the changing work environment. 75% of employees rate teamwork and collaboration as “very important” to success. However, even with tools for file and knowledge sharing, great collaboration can’t exist without one thing – communication.

Unified communication is an essential gateway to the real potential of collaboration apps. It ensures that the information that teams are sharing is unified in the same central location, rather than creating disparate silos of data around the organization. With collaboration apps and unified communication tools combined, employees can respond more quickly to their coworkers, customers, and stakeholders across the business.

Many predictions in the communication space believe that unified communication and collaboration will become more deeply entwined in the years ahead.

The Growing Demand for Unified Communications

We’re moving into a world that’s dominated by digital natives, with millennials overtaking many of the leadership positions in global organizations. These younger generations expect more from their workplace tools, while their consumer counterparts demand better experiences all around.

As digital innovations continue, and new trends emerge in business communications, we’re continually finding new ways to work smarter, deliver more innovative products, and evolve faster. However, all this development is leading to more data, and more complex conversations for companies to keep track of. The businesses that know how to unify and translate that data can use it to accelerate their path to success and outshine the competition.  The era of unified communications is finally here.