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Cloud Services

More services

Upgrade to the latest phone system, call centre and IVR platforms on a “as-a-Service” model and seamlessly add new technologies on demand to suit your changing business

Cloud IVR & IVA’s

Coloured Lines provides virtual agents that automate and facilitate interactions between organizations and their customers. Blend smart automation and AI with your people for a better customer experience across voice, text and web.

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Cloud Call Recording

Cloud Call Recording provides the ability to record all telephone calls made in and out of your company, have them stored securely in the cloud and retrieve those calls based on various search criteria.

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Cloud Contact Centre

All the next generation contact centre platforms have moved to the cloud to bring much improved functionality, greater uptime, lower operational cost and better flexibility for remote agents.

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Cloud Phone System

The Coloured Lines Cloud Phone System gives you all the functionality of a premise-based system without the infrastructure and management overheads.  You enjoy a cheaper, more robust and future-proof platform for your organisation’s telephony needs.

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Want to check out more of our services? Make a selection from below

Carrier Services

Access a full suite of voice and data products to replace ISDN, connect to Microsoft 36...
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Advanced Services

We've got the latest intelligent virtual assistants, advanced self-service with speech ...
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Feel free to call us

1300 65 00 65

You'll find us at

Level 3, 600 Victoria St,
Richmond VIC, 3121

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Postal Address

P.O Box 177, Kew East VIC 3102

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