Here to challenge the status quo when it comes to telephony, Coloured Lines is a new breed of full service VOIP carrier offering affordable voice and data communication over a business grade, private network.
Specifically designed to meet the needs and ambitions of growing businesses in the mid market, our approach is refreshingly different from what you’ve come to expect.
At Coloured Lines we offer a variety of products to complement and enhance your telecommunications service. Our products are packaged and priced in an easy to understand way, to make business easier for you.
Select from the list below or click here to view our selection of telephony equipment and hardware including desktop phones, conference phones, soft phones, cordless phones and headsets.
"Coloured Lines SIP trunks have proven to be a stable and cost effective solution complementing our Switchvox PBXs perfectly. The service provided by Coloured Lines has been excellent and I have found their staff to be extremely knowledgeable and helpful. I would recommend them to anyone who is looking for a modern, IP based telecommunications solution."
Manager Network Operations
“We had previously twice attempted the move from ISDN to VoIP, however in both instances the results were far from satisfactory. Then along came Coloured Lines. They ensured the whole process was painless. The end result was every bit as good as ISDN and the fantastic savings we make every month are a real bonus.”
“We used the guys from Coloured Lines which have made the process smooth sailing. We now have phones at multiple office around the world and have a number of features like call recording, time of day routing, on hold music, International numbers are displayed when we call different countries. For example when we call our USA customers our USA number appears and call quality is like we are in the USA. Moving our PBX to the cloud has allowed us to focus on growing Connect2Field and not have to worry about how our telephone system will cope with the growth. We’ve also saved a lot a heap of money!”
Why is Coloured Lines cheaper than the major telcos?
We bypass the major telco's monopoly infrastructure so you can bypass their monopolistic costs! We offer a tailored voice solution utilising well proven voice-over-IP (VoIP) technologies running on our private network. These new technologies can be implemented at a lower cost and the savings are passed straight on to you. In addition to this, we remove all artificial and complex call charges such as flag falls and regional rates making your bill both easier to understand and significantly cheaper.
What are the differences between VoIP & traditional PBX phone systems?
Increased functionality and cheaper phone calls are instantly noticeable when moving to VoIP from PBX. VoIP phone systems leverage your existing office network cabling to connect handsets. This saves on additional cabling costs and provides greater flexibility than traditional phone systems. Using a VoIP carrier is the next logical step. At Coloured Lines, we are a VoIP carrier that can be integrated with both VoIP and traditional phone systems. VoIP phone systems can natively connect to us with no additional components. Traditional phone systems may require a small converter to convert from digital or analogue service to VoIP.
Will the quality of my phone calls be affected?
The quality may become better! We offer two different services; Green Lines and Red Lines.
Our Green Line services use dedicated cabling from the Telstra Exchange to your building, guaranteeing ISDN quality calls.
For small businesses, Red Lines is also available. Red Lines is the same fully-featured Service, but the traffic is delivered over a standard Internet connection. When using Red Lines the traffic traverses the public Internet and call quality cannot be guaranteed, although we have many customers using the service with no complaints. Call us today to discuss the various options.
What do I need to get started?
Nothing! At Coloured Lines, we can supply everything for you. Whether you're starting fresh or looking to migrate from your dated traditional system, we have the solution for you.
Can I keep my existing numbers?
Absolutely! We have porting agreements with most telephony carriers. This means in most cases your phone numbers can be transferred from your existing carrier across to Coloured Lines. In rare cases where your numbers can't be ported, we can arrange diversions to new numbers for you. Contact our sales team today to find out how.
Will the dramatically low prices increase once I've signed up?
Never! Our prices are fixed and will not go up whilst you're under contract. On the contrary, when market prices decrease we pass the savings straight on to you! there's no need to wait for contract renewal.
P.O Box 177
Kew East VIC 3102
Suite 4, Level 1, 796 High St
Kew East VIC 3102
1300 65 00 62
It seems that the term Unified Communications is everywhere. Yet not everyone is clear on exactly what it means. Here at Coloured Lines, we’d like to shed some light on the topic! In a series of posts we will help you better understand UC and how it can help your business.
Firstly, to point out a common misconception – Unified Communications is not a single product. UC is actually made up of a set of products that provides a consistent, unified user interface and user experience across multiple devices and media types. The ultimate aim of UC is to optimize business processes by integrating communications.
With Unified Communications, typical businesses are able to seamlessly integrate, or unify with both real-time communications (instant messaging/chat, presence information, telephony/ VoIP, call control, video conferencing) and non real-time communications (unified messaging, integrated voicemail, email, SMS and fax).
So how can Unified Communications benefit your business? In reality, you may be already using the various independent elements of a UC solution, such as VoIP (Voice over IP) or specific features like find me/follow me. If you combine a broader range of these features and communications into a complete UC solution and integrate your new UC tools with existing technologies your business will be able to substantially increase effectiveness and cost savings.
Mobility and BYOD (Bring Your Own Device) are just two reasons why organizations are adopting UC solutions. Mobility is allowing businesses to seamlessly integrate their remote workers with a communications system in a corporate office. Organizations are also in addition requiring their communications system to work with employee’s personal devices. BYOD allows for the communications system to be used with or in place of standard corporate devices (smartphones and tablets). Pretty impressive huh?
So what can you expect from a mobility feature in a UC solution?
Need more information? Contact us today! Like or Tweet about us and stay tuned for Part Two!